Legal

Terms of Service

Last updated: June 2026 · Clever Owl Solutions Limited trading as Placivago

1. Agreement to terms

By accessing or using Placivago (placivago.com), you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Clever Owl Solutions Limited (company registered in England and Wales), trading as Placivago. If you do not agree to these terms, do not use the service.

2. Eligibility

You must be at least 16 years of age to use Placivago. By creating an account, you represent and warrant that you are 16 or older. If we become aware that a user is under 16, we will terminate their account immediately. You must have the legal capacity to enter into a binding agreement in your jurisdiction.

3. Account registration

You may use certain features of Placivago without an account. To save scores, access game history, and use Pro features, you must register an account. You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. Notify us immediately at support@placivago.com if you suspect unauthorised access. You may not create accounts using automated methods. You may not impersonate other persons or use misleading usernames.

4. Acceptable use

You agree not to: - Use the service in any way that violates applicable law - Attempt to circumvent rate limits or API restrictions - Use automated tools to scrape, bulk-download, or reverse-engineer the service - Interfere with the proper functioning of the service - Attempt to access other users' data - Use the service to train machine learning models without our written consent - Cheat, exploit vulnerabilities, or manipulate scores We reserve the right to suspend or terminate accounts that violate these terms without notice.

5. Subscriptions and payment

Placivago Pro is available as a monthly (£3.99/month) or annual (£29/year) subscription. Prices include VAT where applicable. Subscriptions renew automatically at the end of each billing period. You may cancel at any time through your account settings or by contacting support@placivago.com. Cancellation takes effect at the end of the current billing period — you retain Pro access until then. Payments are processed by Stripe. By subscribing, you agree to Stripe's terms of service. We do not store your payment card details. We reserve the right to change subscription prices with 30 days' notice.

6. Refunds

Monthly subscriptions: No refunds are provided for the current billing month. Annual subscriptions: If you cancel within 14 days of purchase and have not used Pro features, you are entitled to a full refund under UK consumer law. Contact support@placivago.com with your request. We may offer discretionary refunds in exceptional circumstances.

7. Intellectual property

All content on Placivago, including but not limited to text, design, code, and the Placivago brand, is owned by Clever Owl Solutions Limited or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission. Street View imagery is provided by Google and subject to Google's terms of service. We do not own or claim ownership of Street View content. By submitting content to Placivago (e.g. username), you grant us a worldwide, royalty-free licence to use that content in connection with providing the service.

8. Disclaimer of warranties

The service is provided "as is" without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or free of security vulnerabilities. Street View coverage is dependent on Google's platform. We cannot guarantee availability in all locations. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Limitation of liability

To the maximum extent permitted by applicable law, Clever Owl Solutions Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid us in the 12 months preceding the claim, or £50, whichever is greater. Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Governing law and disputes

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you have a dispute with us, please contact support@placivago.com first. We aim to resolve disputes amicably.

11. Changes to these terms

We may update these terms from time to time. We will notify you of material changes by email (if you have an account) or by posting a notice on the website with at least 14 days' notice. Continued use of the service after the effective date constitutes acceptance of the updated terms.

12. Contact

Clever Owl Solutions Limited trading as Placivago Email: legal@placivago.com Website: placivago.com